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To bring enthusiasm, innovation, and alliance to an organization, by leveraging my strengths obtained through 13 years of cross-functional Biotech experience in the areas of:
• Clinical Operations • Clinical Science • Operational Excellence • Human Resources • Legal • Research

Head of Administrative Centralized Team, gRED Clinical Operations


• Develop and manage the gRED ACT operational strategy roadmap and annual calendar to ensure that business objectives and deliverables are met according to timelines; includes budget review and reporting, initiative review and progress reporting to leadership, sourcing and resource allocation, talent review, promotion review, performance review process, and current and future team state assessment.
• Provide operational leadership, training, and development to administrative and project management staff of 20.
• Collaborate cross-functionally to drive process alignment of infrastructure support, organizational services, staff tools, and leadership metrics.
• Manage organizational project initiatives and communicate information to key stakeholders on updates, milestones, and process changes; includes gRED Clinical Operations Culture and Talent Goal and ACT Strategic Landscaping Initiative.
• Provide leadership with monthly status reports on compliance and resource metrics; includes Headcount Scorecard, PlanSource Coding, and FRR Budget Review.
• Build and establish effective communication and strong partnerships with all internal and external stakeholders.
• Manage cross-functional event activities; includes gRED Clinical Operations quarterly events.
• Manage and negotiate infrastructure requirements; includes Space Planning and Business Continuity Plan.

GENENTECH, INC. – South San Francisco, CA
2009 - Present

Software

MAC, PC, Word, PowerPoint, Excel, Viso, PlanSource, PharmaRes, gPORT, CHRIS, Livelink, COMAS, WAND, Taleo, WebEx, gMail, gCal, g2g, gDocs, PeopleSoft, GEMINI, Jive, SAPAccess, SimS, gMMS

Skills

LEADERSHIP

GENERAL MANAGEMENT

PROJECT MANAGEMENT

CUSTOMER RELATIONS

2010 - present

2010 - present

GENENTECH, INC. – South San Francisco, CA

2007 - 2009​

Senior Office Supervisor for Administrative Center of Excellence, Development     

• Lead on Management Operational Excellence Goal; exceeded expectations by expanding services and standards and enhancing training program with 100% staff completion.
• Led resource planning and allocation strategy project across Clinical Operations and Clinical Science.
• Collaborate with Leadership and Business Partners to identify and implement operational processes requirements.
• Primary contributor in customer satisfaction and engagement efforts that increased effectiveness and confidence in department aptitude.
• Effectively managed 14 direct reports that transitioned across 3 teams in 2 years.
• Manager’s primary back-up and successor.

• Key contributor on Organizational Change Management Team, which resulted in strategic planning of management processes, services and standards, and client relations.
• Lead on Processes and Standards initiative, producing a management hiring process and centralized staffing service description within first quarter of launch.
• Project Subteam Lead that identified and planned for core curriculum of staff.
• Delivered on mass hiring demands by managing Recruitment Resourcing project.
• Effectively managed 17 direct reports that transitioned across 2 teams in 1 year.
• Mentored other Office Supervisors on business management processes, influence without authority, and collaboration.

GENENTECH, INC. – South San Francisco, CA
2005 - 2007​

A.A., Liberal Studies

B.S., Human Services, focus in Business Administration and Counseling 

Skyline College, CA

Notre Dame de Namur University, CA

RESUME

Professional â€‹

info​​
 

Work​

experience​
 

Education

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